![]() ![]() In the event of loss or damage, contact Nintendo Consumer Support, and a representative can help you restore the island and user save data on your new or repaired Nintendo Switch system (standard charges apply for non-warranty repairs). An active Nintendo Switch Online membership is also required. A new or repaired Nintendo Switch system is required. Recovery is only available in situations where a Nintendo Switch system is lost, stolen, or damaged.If you are looking to restore your save data for games compatible with the Nintendo Switch Online Save Data Cloud service, see our steps on How to Download Save Data Cloud Backups. Island backup is a feature exclusive to Animal Crossing: New Horizons.
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